Worst service ever.

Worst customer service that we have ever experienced. We took our inverter in on 16 June 2022. We had to phone repeatedly over the past 4 months to follow up on the repair. Nicki, the repair manager was not helpful at all. No updates were given on the repair or progress. After 3 months they finally contacted us with a quote of R3800. When we picked it up today it is scratched and damaged (definitely not the way we took it in) on the outside and they wanted to charge us R400 more than what was quoted. Please stay away. It is the worst customer service you will ever experience. Please do not support them.