Rather keep looking

**my message to supplier**

Good day I had not planned on saying anything but I am rather disappointed in the level of customer care and workmanship levels of your company for the following reasons:

*on first arrival on a sateday after 1.5 hours drive people where inside and refused to take the battery whilst saying during the week they stated "they are open on saterday and I can come through" forcing me to reattempt the delivery of the faulty battery for repaires the following Saturday *The estimated time lines where not met for repairs I had sent for the battery *once deadlines weren't there was no communication on the issue *battery was just recharged and sent back (not fixed) *the poles had been arced on and visible damadge is left on the battery (see photos below)

I do not expect any action from your side as I would rather not have the headache of dealing with this further, I just unfortunately will be doing my best to avoid doing further business with "Proton Solar distributors"

Thank you for the follow up.