ES
Elite S

1 reviews | Active since Aug 2019

29 Nov 2019, 15:36

Proton Solar very bad service

Well, my journey started of pretty well with this company and I even gave them a good review on Hellopeter, like they asked me to, until recently when I started experiencing problems with the quality of their geysers. I have a total of 5 x solar geysers where the auxi****y tanks are leaking. And they just pull their shoulders up and say that it's not their problem. Furthermore, whenever they want payment, you have to jump up and down and drop everything that you are busy with. Then there's Christa Papier who works there, she has been informing me, that since I have changed suppliers, all of my future discounts s just fell away. But that is also fine, I would much rather carry on with my new (Reputable) supplier and cut out all the headaches. I would never recommend this company to anyone, nor will I ever do business with them again.

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Replies (3)
PROTON SOLAR DISTRIBUTORS
PROTON SOLAR DISTRIBUTORS's reply29 Nov 2019, 15:56
Official
Apologies Mr Elite Shutters, for your to feel like this, we are supplying over 50 geysers on a monthly basis, and none of the client has ever had a complain of any feeder tank,  please recheck your installers that you using, please dont put your personal feelings on air, good luck with the future.
PROTON SOLAR DISTRIBUTORS
PROTON SOLAR DISTRIBUTORS's reply29 Nov 2019, 15:57
Official
please note we only give discount to regular buyers, and we did exchange those feeder tanks on our cost as per your request
ES
Elite S's update29 Nov 2019, 16:21
Reviewer Update
Yes, of course you would try to clear yourself, could I post the details of the unhappy customers?