KG
Kevin G

1 reviews | Active since Feb 2022

19 Jul 2022, 08:32

Poor Service

Bought goods which I had to return the next day due to incorrect information from staff. Still waiting for my refund more than a week later. Customer service failure!

0
Replies (5)
PROTON SOLAR DISTRIBUTORS
PROTON SOLAR DISTRIBUTORS's reply19 Jul 2022, 22:17
Official
Kevin, you received your refund  kindly remove this, this is totally unessasary
KG
Kevin G's update22 Jul 2022, 09:04
Reviewer Update
I dont like to be called a ****!!
Requested a POP from company.
Got this: GOOD DAY KINDY BE INFORMED THAT REFUND WAS HANDED OVER TO FINANCE DEPARTMENT.PLEASE BE ADVISED THE LADY DOING FINANCE ARE CURRENTLY SICK AND ARE WORKING FROM HOME ,HOWEVER SHE WILL SEE TO THE REFUND BEING PROCESSED AS TOLD TO THE CLIENT.

Back tracking! In other words I DONT have my refund. Still no reflection in my bank account.
PROTON SOLAR DISTRIBUTORS
PROTON SOLAR DISTRIBUTORS's reply24 Jul 2022, 12:02
Official
Good day, refund takes 3 to 5 working days as any other company
KG
Kevin G's update25 Jul 2022, 10:02
Reviewer Update
I would be happy with a refund in 3 - 5 working day. Except I bought the item on the 7 July and returned it on the 8th. Currently in my calculation is 11 working days!!!
KG
Kevin G's update03 Aug 2022, 09:32
Reviewer Update
TODAY IS THE 8TH AUGUST AND STILL NO REFUND. 18 WORKING DAYS LATER. PLEASE SEND POP AND I WILL REMOVE. ALTERNATIVELY A CASE OF ***** WILL BE OPENED.