PROTON - CMH SOUTH AFRICA
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
PROTON - CMH SOUTH AFRICA
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVM
Virginia M
1 reviews | Active since Aug 2026
26 Aug 2026, 21:09
5 months with no parts of my car
My car was on an accident my panelbeater ordered part that needed it been 5 months now nothing happen I'm suffering with transport, I'm paying for car that is parked
Helpful (0)
|Replies (0)VM
Virginia M
1 reviews | Active since Aug 2026
26 Aug 2026, 21:09
5 months with no parts of my car
My car was on an accident my panelbeater ordered part that needed it been 5 months now nothing happen I'm suffering with transport, I'm paying for car that is parked
0
Replies (0)SN
Selvan N
1 reviews | Active since Jan 2021
9 Jul 2026, 13:11
Formal Complaint – Unable to Book Service for My 2024 Proton Saga
Dear Sir/Madam, I am writing to formally express my disappointment with the level of customer service I have received while attempting to book a service for my 2024 Proton Saga. For the past two weeks I have made numerous attempts to secure a service booking. I have repeatedly called your dealership and also sent messages via WhatsApp, yet I have received no meaningful response or assistance. Despite my efforts, I am still unable to obtain a service appointment. Vehicle: Proton Saga 1.3 standard Auto Registration : BR12YD ZN VIN: PL1BT3SRRPB2****8 I am based in Chatsworth, Durban KZN. As the owner of a relatively new vehicle, I find this extremely frustrating and unacceptable. Routine servicing is essential to maintaining my vehicle and ensuring that the manufacturer's warranty requirements are met. It should not be this difficult to book a standard service. I request that this matter be treated as urgent. Please contact me as soon as possible to confirm a service booking date and time. If there are delays or capacity constraints, I would appreciate clear communication rather than having my enquiries ignored. I purchased my vehicle with the expectation of receiving professional after-sales support. Unfortunately, my recent experience has fallen well below that expectation. I look forward to your prompt response and a satisfactory resolution. Kind regards, Selvan Naidoo
Helpful (0)
|Replies (0)SN
Selvan N
1 reviews | Active since Jan 2021
9 Jul 2026, 13:11
Formal Complaint – Unable to Book Service for My 2024 Proton Saga
Dear Sir/Madam, I am writing to formally express my disappointment with the level of customer service I have received while attempting to book a service for my 2024 Proton Saga. For the past two weeks I have made numerous attempts to secure a service booking. I have repeatedly called your dealership and also sent messages via WhatsApp, yet I have received no meaningful response or assistance. Despite my efforts, I am still unable to obtain a service appointment. Vehicle: Proton Saga 1.3 standard Auto Registration : BR12YD ZN VIN: PL1BT3SRRPB2****8 I am based in Chatsworth, Durban KZN. As the owner of a relatively new vehicle, I find this extremely frustrating and unacceptable. Routine servicing is essential to maintaining my vehicle and ensuring that the manufacturer's warranty requirements are met. It should not be this difficult to book a standard service. I request that this matter be treated as urgent. Please contact me as soon as possible to confirm a service booking date and time. If there are delays or capacity constraints, I would appreciate clear communication rather than having my enquiries ignored. I purchased my vehicle with the expectation of receiving professional after-sales support. Unfortunately, my recent experience has fallen well below that expectation. I look forward to your prompt response and a satisfactory resolution. Kind regards, Selvan Naidoo
0
Replies (0)M
Mtokozisi
1 reviews | Active since Oct 2025
12 Nov 2025, 19:31
Poor service
Proton SA - Warranty Claim unresolved I bought a Proton X70 Premium about a year ago in 2024, its a very nice vehicle to drive and spacious however the Poor service i received is appalling after I had a coolant leak and vehicle was taken in at Proton CMH Pmb branch where I had to wait for about a month for a radiator cap replacement. During that time there was no feedback or anything, I had to call every day to follow up. Imagine waiting for such a small component, how long will one wait for a major component failure like electronics.
Helpful (0)
|Replies (0)M
Mtokozisi
1 reviews | Active since Oct 2025
12 Nov 2025, 19:31
Poor service
Proton SA - Warranty Claim unresolved I bought a Proton X70 Premium about a year ago in 2024, its a very nice vehicle to drive and spacious however the Poor service i received is appalling after I had a coolant leak and vehicle was taken in at Proton CMH Pmb branch where I had to wait for about a month for a radiator cap replacement. During that time there was no feedback or anything, I had to call every day to follow up. Imagine waiting for such a small component, how long will one wait for a major component failure like electronics.
0
Replies (0)