DISGUSTING AND UNPROFESSIONAL, IRRESPONSIBLE BEHAVIOUR

THEY WERE GOING TO BUY MY GRANITE AND KITCHEN, CAME OUT 2 DAYS AGO, SAID THEY WILL BE HERE AT 7.,00. IT WAS VERY IMPORTANT AS THE NEW GRANITE FROM A PROFESSIONAL COMPANY WERE STARTING AT 9.00. THE REP FROM THIS SALVAGE PLACE, AS I WANTED TO GIVE HIM THE PAPERWORK SAID HE WILL GET WHEN HE COME THIS MORNING, NEVER ARRIVED , A SMS SAYING " SORRY, NO TRANSPORT, IT WAS BROKEN , DO ANOTHER DAY" I HAD TO PAY 5% TO THE PROFESSIONAL COMPANY, IS THE GRANITE WAS SUPPOSE TO HAVE BEEN REMOVED 5% OF R70 000