Beware when buying from the compnay

I bought an item from them, which was delivered fairly promptly. But the item was faulty and 7 days later I have had no responses to my emails or messages on WhatApp. I an unable to contact them. Their web site is www.promasks.co.za but the item was delivered by Red Chilli deals. The invoice says Protective Masks33. So beware and do not buy from this company . If you have a problem you will not be able to get any response.