Unprofessionalism at it's best

Biggest mistake taking my car here.. took my car to Protec motors (Botch services) August 2022. Received quotation for the work to be done, I soon paid deposit and money from my warranty.

First load shedding was the main reason they took so long to repair the car, then it was the scarcity of parts. Apparently they got all parts and promised to hand over the car before Xmas.

So the bolts for were stripped.. they postponed to the first of January. On the 3rd week of January they were supposed to receive the engine from engineering but it did not happen.

Now it's back to former excuses that they had to cut crank.. now they saying they got new block which it was not communicated to me that the one I have Is damaged.

The level of unprofessionalism is beyond imagination, I am not going to touch the communication front. I always have to call to find out the update.

The owner even had nerves to tell me he did not damage my car as if he was doing it for free. I do not know what is going on with my car as we speak. I am reluctant to give them a call because I won't get a positive feedback.

Never take your car there to avoid stress.