What a joke and shemers

They don't even deserve that star. I rented out a flat and now I have moved out but my utilities rates keeps going up and the explanation is that it's because of the basic shared services. What services because I don't reside at tne premises any longer. They made me fill out service termination forms and no one seems to bother with the acknowledgement of receipt. Everytime I get asked when did you leave the premises by different people. I am appalled by the services to say the list. I refuse to pay for services I longer use. I feel that they are scheming people with explanations that make no sense. This company is a joke