NM
Ntsako M

1 reviews | Active since Mar 2024

01 Mar 2024, 20:39

Wrongful billing

I am a new tenant at grand central towers

I moved in on the 28th but I’m being billed for days that I was not even staying there, I’ve been calling for assistance but they seem to excel at bad customer service, my credit is not cleared and I’m paying for things I did not use

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Replies (1)
Protea Metering
Protea Metering's reply20 Mar 2024, 13:45
Official
Good day Ntsako

It seems that you have registered on the old account, but that the new account was opened in your name and all has been resolved.

Should you require any further assistance please do not hesitate to contact our offices.

Kind regards

Management:  Protea Metering

Best regards,