IM
Isaac M
1 reviews | Active since Dec 2014
21 Aug 2020, 17:36
Wrongful billing
To my surprise on the 20/08/2020 I had R585.00 of which I don’t know when it was loaded ,I phoned Protea metering and the lady who was helping me kept me on the phone for a while with no assistance. The following day 21/08/2020 my credit was back on to R190.13
This is how malfunctioning their system is.
Helpful (0)
Replies (3)0
Replies (3)
Protea Metering's replyOfficial
24 Aug 2020, 07:43Good day Isaac
It is unfortunately not possible to provide you with assistance if you do not provide your complex name and unit number. Kindly
send an email to our prepaid department's email address to get the matter resolved.
Kind regards
Management: Protea Metering
It is unfortunately not possible to provide you with assistance if you do not provide your complex name and unit number. Kindly
send an email to our prepaid department's email address to get the matter resolved.
Kind regards
Management: Protea Metering
Protea Metering's reply24 Aug 2020, 07:43
Official
Good day Isaac
It is unfortunately not possible to provide you with assistance if you do not provide your complex name and unit number. Kindly
send an email to our prepaid department's email address to get the matter resolved.
Kind regards
Management: Protea Metering
It is unfortunately not possible to provide you with assistance if you do not provide your complex name and unit number. Kindly
send an email to our prepaid department's email address to get the matter resolved.
Kind regards
Management: Protea Metering
IM
Isaac M's updateReviewer Update
02 Sept 2020, 17:20capital height B009,
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IM
Isaac M's update02 Sept 2020, 17:20
Reviewer Update
capital height B009,
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Protea Metering's replyOfficial
02 Sept 2020, 17:44Good day Isaac
Thank you for providing the address.
The Portfolio Manager will contact you to resolve the matter.
Warm regards
Management: Protea Metering
Thank you for providing the address.
The Portfolio Manager will contact you to resolve the matter.
Warm regards
Management: Protea Metering
Protea Metering's reply02 Sept 2020, 17:44
Official
Good day Isaac
Thank you for providing the address.
The Portfolio Manager will contact you to resolve the matter.
Warm regards
Management: Protea Metering
Thank you for providing the address.
The Portfolio Manager will contact you to resolve the matter.
Warm regards
Management: Protea Metering