Worst customer support ever

It looks like reporting and complain about this company is a waste of time, no one can sort them out on behalf of customers, whether they are hurting customer they don’t care. I hear people crying saying even if protea metering they over charge you when it comes to refund they will ignore you, but if you are the one owing they even block you and switch off electricity and put extra charges on top of that, meaning they own customers lives and the audacity they have to abuse customers the way it suits them is out of this world because it show that there is no were customer raise complain against this company and they are indeed a pain if one is residing in areas were electricity and water is administered by them. As for me I say this is nonsense if you check my record I never owe you, but now you owe me you are failing to credit my money back to my electricity I have to sit in the dark and not cooking were as they are ignoring me . If I was the one who is owing then within a seconds they should have blocked me . PROTEA METERING AM UNABLE TO COOK BECAUSE YOU ARE FAILING TO REFUND MY ELECTRICITY THAT YOU FALSELY DEDUCT WHEN I WAS BUYING. I CAN NOT AFFORD TO BORROW MONEY SO THAT I COOK JUST BECAUSE YOU ARE IGNORING MY REFUND I DONT OWE YOU IS BEEN 3 DAYS NOW I CAN NOT EVEN SWITCH ON GYSER AM BATHING WITH COLD WATER BUT YOU ARE THERE ACTING AS IF YOU DONT SEE MY COMPLAIN AND YOU HAVE ON RECORD THAT I DONT OWE YOU BUT YOU TOOK MY MONEY EVEN IF IT CAN BE LITTLE ITS MORE TO ME BECAUSE EVEN YOU IF I CAN SHORT WITH 3CENTS YOU SEND EMAIL SAYING ACCOUNT IS OVERDUE WITH 3CENT. Is weekend now they will even claim that they don’t work on weekend but I started talking to them during the week, now I have to spend weekend with no hot water and not cooking were as they are cooking with their families. Now I understand when people always move out here is this abusive treatment of electricity and water bills system that they use to abuse us like this, one need to be careful when looking for Accomodation you need to make sure you ask which company do they use for electricity before signing lease, unfortunately to me is my first time to meet Protea metering as my water and electricity provider. 🚮 🚮🚮🚮🚮