KH
Katherine H

1 reviews | Active since Sept 2021

08 Nov 2021, 10:24

WORST COMPANY IN HISTORY

If I could give ZERO stars I would. NOBODY ANSWERS EMAILS. YOUR PHONES ARE ALWAYS OFF/FULL/DISCONNECTED/ENDLESSLY RING. You're trying to charge me for a previous tenant who was last occupying the unit in April. I WILL NOT pay for them. Get your act together and fix my issue today! If I have to take you to court then it will cost you R30k plus just for my expenses which I will have the court grant against you. I see your snotty attitude to another complainant oif "well its your perogative to get a lawyer involved". That tells me you are arrogant as well as incompetant. I swear to GOD if you also charge me late payment fees because you REFUSE to amend my invoice in time, I'm marching to your offices with POLICE and having you arrested for *****. DO YOUR JOB! DO YOUR JOB! DO YOUR JOB!

0
Replies (7)
Protea Metering
Protea Metering's reply08 Nov 2021, 11:27
Official
Good day Katherine

You have unfortunately not provided your account number or the address to enable us to assist with the account.

Kindly email your query and provide your address/account number to the Portfolio Manager who has sent your invoice for urgent assistance?

Warm regards

Management:  Protea Metering
KH
Katherine H's update08 Nov 2021, 11:34
Reviewer Update
ARE YOU DENSE?!?!?! WHAT PART OF "YOU DONT ANSWER EMAILS NOR YOUR LANDLINES" DO YOU NOT GET?!?!? I could also email Vladimir Putin and get the same response from him, which is nothing!!!! I've emailed. And emailed. And emailed. And called. And called. I finally got hold of someone 10mins ago but guess what.. my airtime ran out because of how much I've called you!!!!! I AM NOT EMAILING TO BE IGNORED AGAIN. YOU WILL CALL ME, NOT THE OTHER WAY ROUND. IF YO WANT YOU MONEY AND NOT A COURT CASE AGAINST YOU, THEN YOU WILL CALL ME!!!! CALL ME. YPU CALL ME. NOT ME EMAIL YOU TP BE IGNORED. YOU CALL ME!!!!!

***

TODAY
NOW
RIGHT NOW
YOU CALL ME
KH
Katherine H's update08 Nov 2021, 11:34
Reviewer Update
226 saffron gardens. Check your accounts AND CALL ME
KH
Katherine H's update08 Nov 2021, 11:38
Reviewer Update
And you know full well this page blocks numbers and emails from public view.

Zero Seven One Seven Four Eight One Four Three Two

Call me. I will not pay until you call me and rectify my account.
Protea Metering
Protea Metering's reply08 Nov 2021, 12:13
Official
Good day Katherine

Thank you for providing the address.

The payment overdue warning fee is indeed not for your account and has been reversed.

The Portfolio Manager will forward an updated statement shortly.

Kind regards

Management:  Protea Metering
KH
Katherine H's update08 Nov 2021, 12:27
Reviewer Update
Thanks YOU finally. Kindly provide me with a working number I can use in future as you re impossible to get hold of otherwise.
Protea Metering
Protea Metering's reply08 Nov 2021, 13:04
Official
Good day Katherine

It is only a pleasure to have been of assistance.  

Our number is 012 - ***.  Due to storm damage that occurred over the weekend some of our lines were unfortunately not operational.  Technicians were working on it earlier today and it should be fully operational again.  Although beyond our control we do apologize that you have struggled for a while.

Kind regards

Management:  Protea Metering