SP
SLINDILE P

1 reviews | Active since Nov 2021

05 Aug 2024, 08:46

Worst company ever

If you want to move to an apartment/flat please your proper research and if they use protea metering don’t you dare move in.

Let’s dive into their ****py service

First up their customer service is the worst, their charges are beyond unreasonable. For the first time in my life I don’t use the geyser and my stove but I still spend over 3k a month and when I query this I am told it’s my usage

How can my usage be 3k for someone that lives alone and not at home for 3 days every week

The absolute bull**** was when I was away for a week switcher everything off expect the fridge and my usage for that week was over R600 while I was away and when I called and asked I was told that the fridge also uses plenty of electricity and that’s when I knew that this is garbage

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Replies (1)
Protea Metering
Protea Metering's reply05 Aug 2024, 13:32
Official
Good day Ms. Phuphuma

May you kindly provide the account number or the unit address to enable us to resolve your query.

Kind regards,
Management:  Protea Metering