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Penelope M
1 reviews | Active since Jul 2024
11 Jul 2024, 20:42
Worst
No accurate readings..constantly charging money
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Replies (1)
Protea Metering's replyOfficial
26 Jul 2024, 12:42Good day Penelope
You have a credit wallet smart metering account. The actual readings for electricity, cold water and hot water are downloaded several times a day, and deducted from the credit balance as you use water and electricity. So yes, as you are consistently using services you are consistently paying for what you are using. The account also includes the COJ water demand levy.
Your monthly invoices for all the above items are as follows:
06/06/2024 | Invoice | R560.40
05/07/2024 | Invoice | R722.16
26/07/2024 | Consumption since latest invoice | R550.00
Your consumption/charges are below average, and it is clear that you are using electricity and water very wisely. It is not clear why you would make the statement that your readings are being estimated.
You are however overspending on transaction fees because you are making use of one of the more expensive platforms to make payment. Please rather do EFT payment into our Nedbank account or use the Unipin or Easypay platforms.
Please do not hesitate to contact us should you require any further assistance.
Kind regards,
Management: Protea Metering
834GCTW
You have a credit wallet smart metering account. The actual readings for electricity, cold water and hot water are downloaded several times a day, and deducted from the credit balance as you use water and electricity. So yes, as you are consistently using services you are consistently paying for what you are using. The account also includes the COJ water demand levy.
Your monthly invoices for all the above items are as follows:
06/06/2024 | Invoice | R560.40
05/07/2024 | Invoice | R722.16
26/07/2024 | Consumption since latest invoice | R550.00
Your consumption/charges are below average, and it is clear that you are using electricity and water very wisely. It is not clear why you would make the statement that your readings are being estimated.
You are however overspending on transaction fees because you are making use of one of the more expensive platforms to make payment. Please rather do EFT payment into our Nedbank account or use the Unipin or Easypay platforms.
Please do not hesitate to contact us should you require any further assistance.
Kind regards,
Management: Protea Metering
834GCTW
Protea Metering's reply26 Jul 2024, 12:42
Official
Good day Penelope
You have a credit wallet smart metering account. The actual readings for electricity, cold water and hot water are downloaded several times a day, and deducted from the credit balance as you use water and electricity. So yes, as you are consistently using services you are consistently paying for what you are using. The account also includes the COJ water demand levy.
Your monthly invoices for all the above items are as follows:
06/06/2024 | Invoice | R560.40
05/07/2024 | Invoice | R722.16
26/07/2024 | Consumption since latest invoice | R550.00
Your consumption/charges are below average, and it is clear that you are using electricity and water very wisely. It is not clear why you would make the statement that your readings are being estimated.
You are however overspending on transaction fees because you are making use of one of the more expensive platforms to make payment. Please rather do EFT payment into our Nedbank account or use the Unipin or Easypay platforms.
Please do not hesitate to contact us should you require any further assistance.
Kind regards,
Management: Protea Metering
834GCTW
You have a credit wallet smart metering account. The actual readings for electricity, cold water and hot water are downloaded several times a day, and deducted from the credit balance as you use water and electricity. So yes, as you are consistently using services you are consistently paying for what you are using. The account also includes the COJ water demand levy.
Your monthly invoices for all the above items are as follows:
06/06/2024 | Invoice | R560.40
05/07/2024 | Invoice | R722.16
26/07/2024 | Consumption since latest invoice | R550.00
Your consumption/charges are below average, and it is clear that you are using electricity and water very wisely. It is not clear why you would make the statement that your readings are being estimated.
You are however overspending on transaction fees because you are making use of one of the more expensive platforms to make payment. Please rather do EFT payment into our Nedbank account or use the Unipin or Easypay platforms.
Please do not hesitate to contact us should you require any further assistance.
Kind regards,
Management: Protea Metering
834GCTW