NM
Ntebo M

1 reviews | Active since Apr 2020

03 Apr 2020, 14:26

Work on your tarrifs

I'm staying in Protea Park and the electricity is ridiculous, I buy electricity every 3 days so tht means a day I'm charged R50 and nothing is on only TV and fridge. How can 2 things use so much units in a day and sometimes we nt even home the whole day bt still the same. Another thing tht statement in Oami site is nt understable, I dnt understand how my water readings are calculated or how much monthly I'm supposed to pay for water, no training also was given. There is also minus amount tht I'm nt aware of or is because of wat like last month I was on - R80 and I hv no clue why bcz I buy electricity all the time. Water is the cheapest thing ever everywhere in the county bt on this protea metering we pay over R300 a month which I hv neva Eva paid since staying in this building under Trafalgar. Ppl are always at work kids at school bt water is still going high bt how is tht even possible, December were gone from 21st till the 6th January bt wen we came back we spent R650 in 3days and I even sent u an email quiring it bt I did nt receive any feedback. I hv family staying in the suburbs and spent only R400 per month on electricity bt I'm in Soweto and I spent R450 a week for tht electricity I mean it is unbelievable. I feel like I'm paying like complex in Douglasdale with pools and carports and secure security which is totally different. Look in this this electricity bcz it is ****ing our black people and it seems as if we paying for other ppls not buying electricity at all in thier houses. I just asked my uncle working for eskom to just check your tarrifs as it is too much and doesn't add up. We were under meter **** and I hv never complained or even send them email complaining bcz it was the best Eva. This protea metering is a disaster.

0
Replies (1)
Protea Metering
Protea Metering's reply06 Apr 2020, 09:17
Official
Good day Ntebo

We could not find your account by searching using your surname, which means that you have possibly not filled in the required application form to enable us to capture your details on our system.

Without your unit number, it is not possible to provide feedback on this platform.

We will ensure that you are contacted by our office to assist with your query.

Kind regards

Management:  Protea Metering