Why mention email when you dont respond to any?
<p>I was a tenant at Midknight Valencia and used Protea Metering for water and electricity. Before vacating the unit (end Feb. 2017), I followed the procedure mentioned on their website regarding canceling/deactivating an account. Until today (after vacating the premises 4mnths later) no communication was received as to whether my application was received or anything but monthly money is debited from my account. I went onto OAMI portal to try and deactivate or delete my account still no assistance. I have sent emails numerous times requesting assistance but I get no response.</p> <p> </p> <p>I just want to get confirmation that I am no longer on their system, receive my money back as I being debited for no reason (=/- R600 of date). I am no longer a client of yours.</p>
Dear Mr. Tjabane
Although we have not received your termination, and neither are we aware of emails that were not answered, we can confirm that your account was terminated after we have received the new tenant's application.
We will contact you via email to assist you to also de-activate your OAMI profile, and to assist with any further information that you may require.
Warm regards
Management: Protea Metering
Dear Mr. Tjabane
Although we have not received your termination, and neither are we aware of emails that were not answered, we can confirm that your account was terminated after we have received the new tenant's application.
We will contact you via email to assist you to also de-activate your OAMI profile, and to assist with any further information that you may require.
Warm regards
Management: Protea Metering