Gg
Gideon gideon.mokgabodi
1 reviews | Active since Jan 2022
27 Feb 2025, 11:30
Water and Electricity Bill ****
Protea Metering is a big ****, i have been buying electricty at my unit in Grand Centra Tower since April 2024, now they come will a bill of almost -R1700.00 for the month or february and i have bought almost 1600 electricity now they claiming is the water and electricity i used.
Been giving them call all they do is "will give you a call and rectify our readings
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Protea Metering's replyOfficial
07 Mar 2025, 12:55Good day Gideon
The account is for electricity, hot water, cold water, and the COJ water demand levy. Billing is done according to the actual consumption at your unit. Nobody outside of your household have any control over how utilities are consumed in your unit.
Over the past 2 months your consumption of hot- and cold water has increased to almost double than what is was before:
| Meter No | Read Date | Start Read | End Read | Units Consumed
| *** | 01/01/2025 | 1550 | 1737 187
| W***5 | 01/01/2025 | 27 | 31 4
| H-***8 | 01/01/2025 | 23 | 26 3
|
| *** | 01/02/2025 | 1737 | 1980 243
| W***5 | 01/02/2025 | 31 | 38 7
| H-***8 | 01/02/2025 | 26 | 30 4
|
| *** | 01/03/2025 | 1980 | 2229 249
| W***5 | 01/03/2025 | 38 | 44 6
| H-***8 | 01/03/2025 | 30 | 35 5
For all items you are billed according to the actual readings and the meters are functioning properly. It is not possible for us to explain how you have consumed the water. It is also very important to ensure that you do not have a leaking tap or toilet.
Kind regards
Management: Protea Metering
The account is for electricity, hot water, cold water, and the COJ water demand levy. Billing is done according to the actual consumption at your unit. Nobody outside of your household have any control over how utilities are consumed in your unit.
Over the past 2 months your consumption of hot- and cold water has increased to almost double than what is was before:
| Meter No | Read Date | Start Read | End Read | Units Consumed
| *** | 01/01/2025 | 1550 | 1737 187
| W***5 | 01/01/2025 | 27 | 31 4
| H-***8 | 01/01/2025 | 23 | 26 3
|
| *** | 01/02/2025 | 1737 | 1980 243
| W***5 | 01/02/2025 | 31 | 38 7
| H-***8 | 01/02/2025 | 26 | 30 4
|
| *** | 01/03/2025 | 1980 | 2229 249
| W***5 | 01/03/2025 | 38 | 44 6
| H-***8 | 01/03/2025 | 30 | 35 5
For all items you are billed according to the actual readings and the meters are functioning properly. It is not possible for us to explain how you have consumed the water. It is also very important to ensure that you do not have a leaking tap or toilet.
Kind regards
Management: Protea Metering
Protea Metering's reply07 Mar 2025, 12:55
Official
Good day Gideon
The account is for electricity, hot water, cold water, and the COJ water demand levy. Billing is done according to the actual consumption at your unit. Nobody outside of your household have any control over how utilities are consumed in your unit.
Over the past 2 months your consumption of hot- and cold water has increased to almost double than what is was before:
| Meter No | Read Date | Start Read | End Read | Units Consumed
| *** | 01/01/2025 | 1550 | 1737 187
| W***5 | 01/01/2025 | 27 | 31 4
| H-***8 | 01/01/2025 | 23 | 26 3
|
| *** | 01/02/2025 | 1737 | 1980 243
| W***5 | 01/02/2025 | 31 | 38 7
| H-***8 | 01/02/2025 | 26 | 30 4
|
| *** | 01/03/2025 | 1980 | 2229 249
| W***5 | 01/03/2025 | 38 | 44 6
| H-***8 | 01/03/2025 | 30 | 35 5
For all items you are billed according to the actual readings and the meters are functioning properly. It is not possible for us to explain how you have consumed the water. It is also very important to ensure that you do not have a leaking tap or toilet.
Kind regards
Management: Protea Metering
The account is for electricity, hot water, cold water, and the COJ water demand levy. Billing is done according to the actual consumption at your unit. Nobody outside of your household have any control over how utilities are consumed in your unit.
Over the past 2 months your consumption of hot- and cold water has increased to almost double than what is was before:
| Meter No | Read Date | Start Read | End Read | Units Consumed
| *** | 01/01/2025 | 1550 | 1737 187
| W***5 | 01/01/2025 | 27 | 31 4
| H-***8 | 01/01/2025 | 23 | 26 3
|
| *** | 01/02/2025 | 1737 | 1980 243
| W***5 | 01/02/2025 | 31 | 38 7
| H-***8 | 01/02/2025 | 26 | 30 4
|
| *** | 01/03/2025 | 1980 | 2229 249
| W***5 | 01/03/2025 | 38 | 44 6
| H-***8 | 01/03/2025 | 30 | 35 5
For all items you are billed according to the actual readings and the meters are functioning properly. It is not possible for us to explain how you have consumed the water. It is also very important to ensure that you do not have a leaking tap or toilet.
Kind regards
Management: Protea Metering