SM
San M

1 reviews | Active since Jul 2019

18 Nov 2019, 11:53

Very poor service i keep on receiving from this *********** company

Its actually a zero rating from me. i have been struggling with this thing in the past months and started monitoring my account on a daily basis. i have screenshots for everyday and even this morning that i still have R263 since i bought last week, and after a while i get an sms that i owe R2000. Carmen and Cherisse were never helpful when i called the office. How possible is it??

0
Replies (2)
SM
San M's update18 Nov 2019, 11:58
Reviewer Update
Its actually a zero rating from me. i have been struggling with this thing in the past months and started monitoring my account on a daily basis. i have screenshots for everyday and even this morning that i still have R263 since i bought last week, and after a while i get an sms that i owe R2000. Carmen and Cherisse were never helpful when i called the office. How possible is it?? People please check your accounts often - Protea metering is ***********. Their systems are a mess.
Protea Metering
Protea Metering's reply18 Nov 2019, 13:24
Official
Good day Sanet

Unfortunately the information provided is insufficient to locate your account and respond.  Kindly send an email to our info email address with the account number or address to enable us to resolve the matter?

Kind regards

Management:  Protea Metering