UNREASONABLE WATER BILL!!! Protea Metering
I cannot comprehend how a two person household (1 adult 1 child) can be billed R974 for one month, regardless of the price hike.
What is wrong with this company!!!!! To show that something sinister is happening, the month that I am EXPECTED TO PAY this RIDICULOUS amount I DID NOT RECEIVE MY INVOICE/BILL.
Yes the prices have gone up but not like this. After last year's increase I make sure every month I recharge every now and then to least pay less R100 every month end BECAUSE I AM ALWAYS IN ARREARS.
There is NOBODY in my flat Monday to Friday from 7:20 to 17:00. My geyser is on between 19:00 to 19:30 ONLY and cooking is limited to certain days. This is **************** and this should be investigated.
The people responsible for this had a nice weekend but I had to limit my electricity usage because i had only 14units left for the weekend, I couldnt even cook for my child.
You people are heartless. I doubt that this is even legal.
Your notice about your meter reading will only be effective if the bill was sent.
No way i paid R4.19 in July to 974 August.
That weekend/emegency number that we need to contact during weekends is totally useless, whoever the responsible person is highly unprofessional.
I should not be ****ing blood to get electricity i pay for. Please treat your customers fairly.
I need this matter attended to urgently please.
It is not clear if your complaint is regarding the water- or electricity consumption. By merely doing the metering according to Council promulgated tariffs does not give us any control over how water/electricity is consumed - only the residents of a unit have control over that.
The details supp**** is not sufficient to find your account on our system. Kindly forward an email to our info email address and provide the address or the account number to enable us to investigate your specific account? We would love to resolve the matter.
Kind regards
Management: Protea Metereing
It is not clear if your complaint is regarding the water- or electricity consumption. By merely doing the metering according to Council promulgated tariffs does not give us any control over how water/electricity is consumed - only the residents of a unit have control over that.
The details supp**** is not sufficient to find your account on our system. Kindly forward an email to our info email address and provide the address or the account number to enable us to investigate your specific account? We would love to resolve the matter.
Kind regards
Management: Protea Metereing