UM
Unknown M
1 reviews | Active since Jun 2024
17 Jun 2024, 22:27
Unhappy client who lives in Grand central towers Midrand.
I don't know how electricity is calculated but surely it's not calculated the same every month. I was away for a week but every day my electricity went down by R10 which didn't make sense because I live alone and I was away so no one is using any electricity. I would load R500 yet it would get finished before we even get to half the month yet I LIVE ALONE, AND MOST OF THE TIME I AM NOT HOME. I understand that inflation and all is up but it doesn't make sense if things are going to cost a million just to have a decent living. I expect them to give accurate readings or rather just shut down as a company.
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Protea Metering's replyOfficial
18 Jun 2024, 11:52Good day
Kindly logon to your OAMI profile for the daily readings of electricity and water. This enables a consumer to monitor & manage their own consumption.
You will also be able to confirm that the account is not for electricity only - it includes:
Kindly logon to your OAMI profile for the daily readings of electricity and water. This enables a consumer to monitor & manage their own consumption.
You will also be able to confirm that the account is not for electricity only - it includes:
- Cold water
- Hot water
- Electricity
- Council fixed charges
The water demand levy is a fixed charge does is not deducted as one huge amount at once. It is split into daily portions to make it easier for consumers, and it is according to the instructions from the Body Corporate.
This means that the daily portion gets deducted whether a person is at home or not.
The charges are payable irrespective of which metering company does the collection of funds.
Kind regards,
Management: Protea Metering
Protea Metering's reply18 Jun 2024, 11:52
Official
Good day
Kindly logon to your OAMI profile for the daily readings of electricity and water. This enables a consumer to monitor & manage their own consumption.
You will also be able to confirm that the account is not for electricity only - it includes:
Kindly logon to your OAMI profile for the daily readings of electricity and water. This enables a consumer to monitor & manage their own consumption.
You will also be able to confirm that the account is not for electricity only - it includes:
- Cold water
- Hot water
- Electricity
- Council fixed charges
The water demand levy is a fixed charge does is not deducted as one huge amount at once. It is split into daily portions to make it easier for consumers, and it is according to the instructions from the Body Corporate.
This means that the daily portion gets deducted whether a person is at home or not.
The charges are payable irrespective of which metering company does the collection of funds.
Kind regards,
Management: Protea Metering