They keep removing my reviews, MERELY STATING FACTS

Let's do this again for the 3rd time since you removed my last 2 reviews.

Please do better this time.

On 1 Dec 2022 I moved into my apartment, fast forward to 10 January my meter was blocked and I asked my security why I cannot buy electricity and they referred me to Protea Metering.

I call these guys and they tell me I need to register myself as a new tenant 18 January 2023 I send my application and 19 January I am told to pay R1227 to unblock my meter of which I did.

25 January I get another bill of R566 and I am told the R1227 was my Deposit and December bill and the R566 is my January bill of which I paid

Now 24 February 2023 I get a bill of R1279 because I did not pay a bill in time.

I ask which bill because I have been in communication with you guys multiple times and I do not know anything about overdue bills

Lebo your lady was so rude to me and basically laughed at me and tells me I was sent a bill and an overdue warning on 23 December of which I do not understand where they sent the bill since I had not registered myself with them as yet. I speak to Janine the account manager for Saffron Gardens and she tells me that the bill was sent to some person at Remax.

Mind you I am not renting I am owning and Janine goes on to tell me even though the bill and apparent warning was not sent to me i am liable to pay for the warning fee of R500 and now I am being threatened with lawyers for a bill that was not sent to me and a warning that was not sent to me or communicated even though I had been sent 2 bills after that apparent warning.

I sent Janine 2 emails asking her to send me the details of the legal person whom she said she will get to contact me, even today no response. My BC contacted Janine to tell her that what Protea Metering is doing is wrong, still no response.