The worst service provider

I can honestly say Protea Metering has been the worst service provider I have ever dealt with. I terminated my account on 10 December 2025, yet to this day I have not received my deposit back. To make matters worse, the readings on the unit I vacated on 01 December 2025 have inexplicably continued to deplete, and now they have the audacity to demand that I pay them R570. Despite sending countless emails, I have received no response whatsoever. If you are considering moving into a property that uses Protea Metering, my advice is simple: don’t—run the other way!