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Siphelele N
1 reviews | Active since Mar 2024
25 Mar 2024, 15:25
Terrible service
Bad Service. They don't respond to emails, calls and I haven't had electricity since the 24th of March and my meter is currently not allowing me to put any pin whatsoever.
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Replies (2)SN
Siphelele N's updateReviewer Update
25 Mar 2024, 15:28In fact I made an error I haven't had electricity from 22nd of March. It's been 3 full days
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Siphelele N's update25 Mar 2024, 15:28
Reviewer Update
In fact I made an error I haven't had electricity from 22nd of March. It's been 3 full days
Protea Metering's replyOfficial
26 Mar 2024, 11:20Good day Siphelele
The nationwide problems with internet connectivity that has been experienced since 14/03/2024 has unfortunately impacted our industry tremendously as it has a huge impact on the purchasing of electricity. That in turn naturally has led to a flood of telephonic- and email queries. Our team has been working tirelessly to attend to all calls and email queries.
Although beyond our control, we do regret the inconvenience that you had suffered.
We would love to resolve the matter urgently. To be able to do so we need the account number or the unit address. Kindly provide this as soon as possible.
Thank you
Management: Protea Metering
The nationwide problems with internet connectivity that has been experienced since 14/03/2024 has unfortunately impacted our industry tremendously as it has a huge impact on the purchasing of electricity. That in turn naturally has led to a flood of telephonic- and email queries. Our team has been working tirelessly to attend to all calls and email queries.
Although beyond our control, we do regret the inconvenience that you had suffered.
We would love to resolve the matter urgently. To be able to do so we need the account number or the unit address. Kindly provide this as soon as possible.
Thank you
Management: Protea Metering
Protea Metering's reply26 Mar 2024, 11:20
Official
Good day Siphelele
The nationwide problems with internet connectivity that has been experienced since 14/03/2024 has unfortunately impacted our industry tremendously as it has a huge impact on the purchasing of electricity. That in turn naturally has led to a flood of telephonic- and email queries. Our team has been working tirelessly to attend to all calls and email queries.
Although beyond our control, we do regret the inconvenience that you had suffered.
We would love to resolve the matter urgently. To be able to do so we need the account number or the unit address. Kindly provide this as soon as possible.
Thank you
Management: Protea Metering
The nationwide problems with internet connectivity that has been experienced since 14/03/2024 has unfortunately impacted our industry tremendously as it has a huge impact on the purchasing of electricity. That in turn naturally has led to a flood of telephonic- and email queries. Our team has been working tirelessly to attend to all calls and email queries.
Although beyond our control, we do regret the inconvenience that you had suffered.
We would love to resolve the matter urgently. To be able to do so we need the account number or the unit address. Kindly provide this as soon as possible.
Thank you
Management: Protea Metering