PT
Patience T

1 reviews | Active since Feb 2017

26 Jun 2022, 12:02

Terrible service!!!!!!!!

We had an issue after loadshedding and the power was back on, our unit just went off the technician attended,no update was given to us and we kept buying electricity only to find out the meter was replaced when I called in to check why the units are not reflecting. If that wasn't terrible enough, after buying units not once or twice but 3 times today the damn new meter is not loading called they told to wait an hour it should reflect, called again only to be told try sent out a tech with no ETA. This is the damn pits!!!

0
Replies (2)
Protea Metering
Protea Metering's reply28 Jun 2022, 11:27
Official
Good day Patience

Kindly provide the account number or the address to enable us to assist.

Kind regards

Management:  Protea Metering
Protea Metering
Protea Metering's reply12 Jul 2022, 10:42
Official
Good day Patience

We undertook to attend to your query, but have not yet received sufficient information to be able to do so.

Kindly provide the account number or the address?

Kind regards

Management:  Protea Metering