******* service delivery from Protea metering!

We moved in on the 30th December 2025, we had app**** to open a new electricity account and everything was approved. We got our meter number, but unfortunately couldn’t purchase electricity because the previous tenant had not cleared their -R2000 balance in the account. The agreed to switch on our power until the account was cleared. The said person who was responsible for clearing the account was on leave, the persons name was Yaseen. After agreeing to switch the power on until the issue was sorted, everyday they’d switch it off at 11, we had to call everyday at 11 begging them to switch it on as if we unable to purchase electricity. This constant switching on and off of the electricity was now affecting our appliances and we work from home! I don’t know who should compensate us for this inconvenience. **** this! I’m tired of constantly calling to receive services I pay for! I’m not being done a favor here.