JM
Johannes M
1 reviews | Active since Aug 2015
18 Mar 2024, 20:21
**** service
**** service from this company, I loaded R1000 of the 14th of Feb, then R400 on 1st of March, then R1000 on the 7 of March, R1000 18th March, and R50 on 18th of March. Only the first was loaded. Sending emails is futile, calling leads you to voice prompts. Then hang up, calling back is like they blocked your number or took the phone off the hook. Currently no electricity since morning 5:30
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Replies (2)
Protea Metering's replyOfficial
19 Mar 2024, 09:13Good day Johannes
Thank you for reaching out to us for assistance.
Our apology for our lines being extremely busy. We are also receiving high volumes of emails - all are in the process of being attended to.
We are attending to your payments, and it will be loaded as a matter of urgency.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
86AOG
Thank you for reaching out to us for assistance.
Our apology for our lines being extremely busy. We are also receiving high volumes of emails - all are in the process of being attended to.
We are attending to your payments, and it will be loaded as a matter of urgency.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
86AOG
Protea Metering's reply19 Mar 2024, 09:13
Official
Good day Johannes
Thank you for reaching out to us for assistance.
Our apology for our lines being extremely busy. We are also receiving high volumes of emails - all are in the process of being attended to.
We are attending to your payments, and it will be loaded as a matter of urgency.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
86AOG
Thank you for reaching out to us for assistance.
Our apology for our lines being extremely busy. We are also receiving high volumes of emails - all are in the process of being attended to.
We are attending to your payments, and it will be loaded as a matter of urgency.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
86AOG
Protea Metering's replyOfficial
19 Mar 2024, 14:33Good day Johannes
Our technical department has confirmed that you have been assisted. Kindly confirm if the electricity is on?
Thank you
Management: Protea Metering
Our technical department has confirmed that you have been assisted. Kindly confirm if the electricity is on?
Thank you
Management: Protea Metering
Protea Metering's reply19 Mar 2024, 14:33
Official
Good day Johannes
Our technical department has confirmed that you have been assisted. Kindly confirm if the electricity is on?
Thank you
Management: Protea Metering
Our technical department has confirmed that you have been assisted. Kindly confirm if the electricity is on?
Thank you
Management: Protea Metering