1 reviews | Active since Oct 2018
********s, Con Artists and *******!
I moved in to my apartment on the 18th of November 2021. At the end of that month I received a water bill in excess of R1400. I called Protea Metering and was told it would be rectified. The next two months after that I received exhorbitant bills which I questioned and was told the matter would be escalated. I had sent numerous emails since them to Heidi who has not responded to most of them. There was a week when the whole area was without water and still in that week, I was billed for water. When I queried it, I was told my unit had a water leak. What leakage is there when the whole area does not have water? My electricity buying abilities have now been shut off until I pay the full outstanding water bill which I refuse to do. I have no problem for paying for water but I will not pay for inaccurate billings and I see a number of people complaining about the same thing. You guys are ********s and I need this resolved failing which I will unfortunately take legal action by COB today should no one get back to me and fix this nonsense.
We trust that the communication with the Portfolio Manager helped resolve you query. Should you require any further assistance, please do not hesitate to communicate with us.
Kind regards
Management: Protea Metering
We trust that the communication with the Portfolio Manager helped resolve you query. Should you require any further assistance, please do not hesitate to communicate with us.
Kind regards
Management: Protea Metering
