KM
Kagisho M
1 reviews | Active since Feb 2017
14 Apr 2022, 20:44
********
The worst metering company do not ever rent from a complex where they are involved you will work for them they charge thumb sucked amounts of money your electricity 200 gives you 34 units 400 gives you 72 units these people are ******** they are the worst I live at a complex where I work for protea metering they don't take responsibility and they talk ******* or find fault in people thay are known for their ******* and *******ion and cooked invoices
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Replies (3)
Protea Metering's replyOfficial
04 May 2022, 08:49Dear Kagisho
Like the majority of the Councils, Tshwane's tariffs are also according to a sliding scale/block tariff. This means that all the kwh that you use do not come at a flat rate, but that the more you use per calendar month, the more expensive the kwh become.
With all the prepaid purchases that are made, the number of kwh already bought in a specific month gets calculated according to the inclining block tariff.
We will send you the Tshwane Tariff document as well as a calculation of the kwh tariffs reflective of the purchases that you have made in an email.
Kind regards
Management: Protea Metering
Like the majority of the Councils, Tshwane's tariffs are also according to a sliding scale/block tariff. This means that all the kwh that you use do not come at a flat rate, but that the more you use per calendar month, the more expensive the kwh become.
With all the prepaid purchases that are made, the number of kwh already bought in a specific month gets calculated according to the inclining block tariff.
We will send you the Tshwane Tariff document as well as a calculation of the kwh tariffs reflective of the purchases that you have made in an email.
Kind regards
Management: Protea Metering
Protea Metering's reply04 May 2022, 08:49
Official
Dear Kagisho
Like the majority of the Councils, Tshwane's tariffs are also according to a sliding scale/block tariff. This means that all the kwh that you use do not come at a flat rate, but that the more you use per calendar month, the more expensive the kwh become.
With all the prepaid purchases that are made, the number of kwh already bought in a specific month gets calculated according to the inclining block tariff.
We will send you the Tshwane Tariff document as well as a calculation of the kwh tariffs reflective of the purchases that you have made in an email.
Kind regards
Management: Protea Metering
Like the majority of the Councils, Tshwane's tariffs are also according to a sliding scale/block tariff. This means that all the kwh that you use do not come at a flat rate, but that the more you use per calendar month, the more expensive the kwh become.
With all the prepaid purchases that are made, the number of kwh already bought in a specific month gets calculated according to the inclining block tariff.
We will send you the Tshwane Tariff document as well as a calculation of the kwh tariffs reflective of the purchases that you have made in an email.
Kind regards
Management: Protea Metering
KM
Kagisho M's updateReviewer Update
06 May 2022, 13:22And a letter of the demand for water I wasn't even aware I was meant to pay or register for I asked where did all the money go that you have been deductible from me buying electricity now you send a letter of demand after I exposed you you think this is well played or I will flinch at a threat of a letter of a account due I knew about less than a month ago I'm black not stupid and If you want us to go far with this we will ****** ********
KM
Kagisho M's update06 May 2022, 13:22
Reviewer Update
And a letter of the demand for water I wasn't even aware I was meant to pay or register for I asked where did all the money go that you have been deductible from me buying electricity now you send a letter of demand after I exposed you you think this is well played or I will flinch at a threat of a letter of a account due I knew about less than a month ago I'm black not stupid and If you want us to go far with this we will ****** ********
Protea Metering's replyOfficial
09 May 2022, 08:01Dear Kagisho
In your initial complaint you referred to the invoices that you receive. Since you are aware that you have to pay for services, kindly make payment without delay to avoid cut action and the related charges.
Kind regards
Management: Protea Metering
In your initial complaint you referred to the invoices that you receive. Since you are aware that you have to pay for services, kindly make payment without delay to avoid cut action and the related charges.
Kind regards
Management: Protea Metering
Protea Metering's reply09 May 2022, 08:01
Official
Dear Kagisho
In your initial complaint you referred to the invoices that you receive. Since you are aware that you have to pay for services, kindly make payment without delay to avoid cut action and the related charges.
Kind regards
Management: Protea Metering
In your initial complaint you referred to the invoices that you receive. Since you are aware that you have to pay for services, kindly make payment without delay to avoid cut action and the related charges.
Kind regards
Management: Protea Metering