EM
Elizabeth M

1 reviews | Active since Jul 2019

20 Dec 2019, 09:34

Ridiculously high electricity consumption

Protea Metering is a ****!!!!!!!!!!!!

The electricity consumption is ridiculously high. I am not even by my place right now, I went home for holidays, but my electricity ran out and theres no one in my unit using electricity nor water. The only thing thats using electricity is my fridge and a fridge alone does not consume so much electricity.

Everytime I call and complain they tell me to send an email but I don’t get any help. They always tell us the same story, one excuse after another. If its not about water being billed whenever its a leakage and theres not even a leakage in my unit.

I am now tired of Protea Metering, I have had it!!! This company needs to be exposed, they must be taken to the papers. This is ****************, and we cannot live like this!!!!

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Replies (1)
Protea Metering
Protea Metering's reply20 Dec 2019, 10:18
Official
Good day Elizabeth

Electricity consumption is according to how a consumer uses electricity - Protea Metering has no control over that.  

We do not have access to your unit to use your electricity.

You are welcome to contact our office for the procedures to have the meter tested if you deem that necessary.

Kind regards

Management - Protea Metering