TN
Thando N
1 reviews | Active since Sept 2020
20 Oct 2020, 13:11
Ridiculous charges.
I am staying in unit E1 in Alpine Mews, 32 Himaliya rd , Esterivier, Capetown. I hae notice a drastically increase on the cost of consuming and it has ben quite alarming. I reported the case more than 10 times nothing has been done by the complex manager or the protea metering. Instead the cost are just increasing. On Saturday woke with electricity of R150 and let disappeared and then a second later i was the one owing the company. On which i buy electricity on daily basis. I noticed that from spending R70 day not its double the amount. This is ridiculous,
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Protea Metering's replyOfficial
21 Oct 2020, 09:44Good day Thando
Kindly note that the consumption of electricity and water for your unit is rather high, but that it has been on a stable pattern all along.
Please note that only the residents of a household have control over the consumption of electricity and water, and the relevant Council's promulgated tariffs for electricity, water, sewer and fixed charges are app****.
One of our staff members will contact you personally to properly resolve the matter.
Kind regards
Management: Protea Metering
Kindly note that the consumption of electricity and water for your unit is rather high, but that it has been on a stable pattern all along.
Please note that only the residents of a household have control over the consumption of electricity and water, and the relevant Council's promulgated tariffs for electricity, water, sewer and fixed charges are app****.
One of our staff members will contact you personally to properly resolve the matter.
Kind regards
Management: Protea Metering
Protea Metering's reply21 Oct 2020, 09:44
Official
Good day Thando
Kindly note that the consumption of electricity and water for your unit is rather high, but that it has been on a stable pattern all along.
Please note that only the residents of a household have control over the consumption of electricity and water, and the relevant Council's promulgated tariffs for electricity, water, sewer and fixed charges are app****.
One of our staff members will contact you personally to properly resolve the matter.
Kind regards
Management: Protea Metering
Kindly note that the consumption of electricity and water for your unit is rather high, but that it has been on a stable pattern all along.
Please note that only the residents of a household have control over the consumption of electricity and water, and the relevant Council's promulgated tariffs for electricity, water, sewer and fixed charges are app****.
One of our staff members will contact you personally to properly resolve the matter.
Kind regards
Management: Protea Metering