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Nasiphi M

1 reviews | Active since Sept 2020

26 Mar 2025, 13:33

Refund

I deregistered in December 2025, they said refunds takes about 21 days but I've been waiting for my refund since. They keep on giving me excuses when I'm doing follow-ups

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Replies (3)
Protea Metering
Protea Metering's reply26 Mar 2025, 14:37
Official
Good day Nasiphi

We regret any inconvenience, and we would love to resolve the matter amicably.  Refunds are indeed done about 21 days after vacating a unit.

One of our team members will urgently attend to the matter and be in touch with you for confirmation.

Kind regards,
Protea Metering
MVAL159
NM
Nasiphi M's update28 Mar 2025, 18:27
Reviewer Update
Thanks Milla for the assistance, I received my refund yesterday.
Protea Metering
Protea Metering's reply01 Apr 2025, 14:43
Official
Good day Nasiphi

Thank you so much for the confirmation.

Warm regards,
Protea Metering