MM
Mbali M
1 reviews | Active since Sept 2019
16 Jul 2020, 03:07
Rediculous billing
Total rip of i have to love out a resistance as they use this **** of service provider I cannot be paying 1000 for electricity when I used to pay 400-500
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Replies (1)
Protea Metering's replyOfficial
16 Jul 2020, 08:27Good day Mbali
We could not trace an account on our system that is registered in your name and with the contact details reflected here. Have you provided us with an application form for the capturing of your details?
Is your account for electricity only, or are other services like water & sewer included?
Kindly note that a service provided cannot in any manner have an influence on the number of kwh that is consumed - only the residents of a household have control over that.
The reality is also that lock down conditions contributed to people using more electricity and water than ever before. To add to this, consumption figures for electricity always escalates in the cold winter months.
Another factor is the increase in the Councils' promulgated tariffs that take effect on the 1st of July every year. The effect of this is an ever repeating cycle every winter - your rand amount for consumption will be higher than ever before due to the annual tariff increases.
We would like to provide personal assistance. Kindly send an email to our info email address and provide us with the address that this query is related to so that we can provide you with a proper break down of the account.
Warm regards
Management: Protea Metering
We could not trace an account on our system that is registered in your name and with the contact details reflected here. Have you provided us with an application form for the capturing of your details?
Is your account for electricity only, or are other services like water & sewer included?
Kindly note that a service provided cannot in any manner have an influence on the number of kwh that is consumed - only the residents of a household have control over that.
The reality is also that lock down conditions contributed to people using more electricity and water than ever before. To add to this, consumption figures for electricity always escalates in the cold winter months.
Another factor is the increase in the Councils' promulgated tariffs that take effect on the 1st of July every year. The effect of this is an ever repeating cycle every winter - your rand amount for consumption will be higher than ever before due to the annual tariff increases.
We would like to provide personal assistance. Kindly send an email to our info email address and provide us with the address that this query is related to so that we can provide you with a proper break down of the account.
Warm regards
Management: Protea Metering
Protea Metering's reply16 Jul 2020, 08:27
Official
Good day Mbali
We could not trace an account on our system that is registered in your name and with the contact details reflected here. Have you provided us with an application form for the capturing of your details?
Is your account for electricity only, or are other services like water & sewer included?
Kindly note that a service provided cannot in any manner have an influence on the number of kwh that is consumed - only the residents of a household have control over that.
The reality is also that lock down conditions contributed to people using more electricity and water than ever before. To add to this, consumption figures for electricity always escalates in the cold winter months.
Another factor is the increase in the Councils' promulgated tariffs that take effect on the 1st of July every year. The effect of this is an ever repeating cycle every winter - your rand amount for consumption will be higher than ever before due to the annual tariff increases.
We would like to provide personal assistance. Kindly send an email to our info email address and provide us with the address that this query is related to so that we can provide you with a proper break down of the account.
Warm regards
Management: Protea Metering
We could not trace an account on our system that is registered in your name and with the contact details reflected here. Have you provided us with an application form for the capturing of your details?
Is your account for electricity only, or are other services like water & sewer included?
Kindly note that a service provided cannot in any manner have an influence on the number of kwh that is consumed - only the residents of a household have control over that.
The reality is also that lock down conditions contributed to people using more electricity and water than ever before. To add to this, consumption figures for electricity always escalates in the cold winter months.
Another factor is the increase in the Councils' promulgated tariffs that take effect on the 1st of July every year. The effect of this is an ever repeating cycle every winter - your rand amount for consumption will be higher than ever before due to the annual tariff increases.
We would like to provide personal assistance. Kindly send an email to our info email address and provide us with the address that this query is related to so that we can provide you with a proper break down of the account.
Warm regards
Management: Protea Metering