1 reviews | Active since Sept 2021
Really Unhappy
Its amazing how when they took my deposit there wasn't a backlog but now that I want to be refunded, there is a backlog. Whether its R20 or R1000 if you took it you should refund it in reasonable time. That's what well-run companies do. I have said it before, stay away from any property that uses Protea Metering. They were able to take my money with no backlog but now that I want it back they lie every week and say I will get it. This is over a month after I moved out by the way. Believe the reviews.
And they keep replying to people saying Eskom sets the tariffs but in my current non-Protea Metering complex I pay less than R400 for prepaid electricity. I used to pay R1500 monthly when I stayed in a Protea Metering unit.
Deposits are refunded only after 21 days after the date of termination. But it is true that we are now beyond that date.
The team responsible for the termination of accounts will be in contact with you shortly to resolve this matter.
We apologize for the inconvenience.
Kind regards,
Protea Metering
Deposits are refunded only after 21 days after the date of termination. But it is true that we are now beyond that date.
The team responsible for the termination of accounts will be in contact with you shortly to resolve this matter.
We apologize for the inconvenience.
Kind regards,
Protea Metering
Will you kindly confirm if you have found the payment on your bank statement yet?
Kind regards,
Protea Metering
Will you kindly confirm if you have found the payment on your bank statement yet?
Kind regards,
Protea Metering
Thanks so much for the confirmation.
Kind regards,
Protea Metering
Thanks so much for the confirmation.
Kind regards,
Protea Metering
