Dear Peter We sincerely regret any inconvenience caused and wish to take this opportunity to provide clarification on recent events.
- The nationwide internet outage has impacted the functionality of our external purchasing platforms.
- Despite the external platform issues, our internal purchase platforms remained unaffected. Clients are able to make purchases via EFT into our FNB account or through online transactions on the OAMI website.
Kindly note that the internet problem has resulted in a flood of telephonic- and email queries. We will attend to each query as soon as we possibly can. We sincerely appreciate your understanding and patience during this time.
You have however not signed on for the account, and we were therefore not provided with any of your contact details - no communication will reach you. Please contact our applications department urgently to get yourself registered, and your contact details captured. Kind regards,Protea Metering Management