GM
Goitseona M
1 reviews | Active since Nov 2019
06 Mar 2023, 19:47
Protea Metering- Worst metering system. No estimated time of fixing. We are still in the dark
The worst service in the world. You remain in the dark with these ones. All the tenants at Southgate Ridge will tell you worse stories. From hours to days without electricity.
My electricity jumped from a very positive to an extremely negative number suddenly. My meter went off and switching it on is next to impossible. No ETA on fixing problems. You just have to guess when the technicians will come to you. It could be in an hour,a day or never
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Replies (1)Protea Metering's replyOfficial
14 Mar 2023, 13:44Good day Goitseona
It is unfortunately not possible to know in advance how the meter communication will be affected by load shedding. Although our commitment is to attend to a problem on the same day that it is reported it is unfortunately not possible to give an exact time frame.
Although load shedding is beyond our control we do regret the inconvenience suffered.
Kind regards
Management: Protea Metering
It is unfortunately not possible to know in advance how the meter communication will be affected by load shedding. Although our commitment is to attend to a problem on the same day that it is reported it is unfortunately not possible to give an exact time frame.
Although load shedding is beyond our control we do regret the inconvenience suffered.
Kind regards
Management: Protea Metering
Protea Metering's reply14 Mar 2023, 13:44
Official
Good day Goitseona
It is unfortunately not possible to know in advance how the meter communication will be affected by load shedding. Although our commitment is to attend to a problem on the same day that it is reported it is unfortunately not possible to give an exact time frame.
Although load shedding is beyond our control we do regret the inconvenience suffered.
Kind regards
Management: Protea Metering
It is unfortunately not possible to know in advance how the meter communication will be affected by load shedding. Although our commitment is to attend to a problem on the same day that it is reported it is unfortunately not possible to give an exact time frame.
Although load shedding is beyond our control we do regret the inconvenience suffered.
Kind regards
Management: Protea Metering
