FG
Franchelle G
1 reviews | Active since Mar 2022
05 Apr 2022, 02:02
Protea metering - utterly disappointed in their service
The service is the total opposite of excellent! If i could have given 0 stars, i would have! The emergency numbers does not work. When calling during office hours you are on hold for a lifetime and no callback. Email responses is very faint and does answer the questions or solve the problem. Every month we buy 6 tokens and only 2 gets delivered… either no sms or port closed.. NOT satisfied at all! I would never ever recommend this service to anyone!
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Replies (2)
Protea Metering's replyOfficial
07 Apr 2022, 09:04Dear Franchelle
The portfolio manager will contact you to resolve the matter. We apologize for the inconvenience.
Kind regards
Management: Protea Metering
The portfolio manager will contact you to resolve the matter. We apologize for the inconvenience.
Kind regards
Management: Protea Metering
Protea Metering's reply07 Apr 2022, 09:04
Official
Dear Franchelle
The portfolio manager will contact you to resolve the matter. We apologize for the inconvenience.
Kind regards
Management: Protea Metering
The portfolio manager will contact you to resolve the matter. We apologize for the inconvenience.
Kind regards
Management: Protea Metering
Protea Metering's replyOfficial
08 Apr 2022, 12:04Dear Franchelle
We trust that you have been contacted and that the matter was resolved. Should you require any further assistance or information, please do not hesitate to communicate with the Portfolio Manager who assisted you?
We would like to once again offer our apology for the inconvenience.
Kind regards
Management: Protea Metering
We trust that you have been contacted and that the matter was resolved. Should you require any further assistance or information, please do not hesitate to communicate with the Portfolio Manager who assisted you?
We would like to once again offer our apology for the inconvenience.
Kind regards
Management: Protea Metering
Protea Metering's reply08 Apr 2022, 12:04
Official
Dear Franchelle
We trust that you have been contacted and that the matter was resolved. Should you require any further assistance or information, please do not hesitate to communicate with the Portfolio Manager who assisted you?
We would like to once again offer our apology for the inconvenience.
Kind regards
Management: Protea Metering
We trust that you have been contacted and that the matter was resolved. Should you require any further assistance or information, please do not hesitate to communicate with the Portfolio Manager who assisted you?
We would like to once again offer our apology for the inconvenience.
Kind regards
Management: Protea Metering