1 reviews | Active since Jan 2022
Protea metering *****ulent processes
Since 2011 Ihad an account wit Protea Metering that was recently closed due to atennant providing the rental agent as the owner. There is no current space in forms to stipulate owner and agent. My sccount was transferred without notification to the rental agent. On requesting the account the refused as Protea metering now want prove of owneeship. I paid the account on my info of account at Protea. Ivisited the offices with concrrn about yhe ownership. Now after weeks the hsve opened a new account snd billed me R1500 plus three months notice of not paying the bill which was not sent to me. Now Ihave to pay R2400 to them for the new account snd notice of none payments. I was not treated well and sfter many emails and going to the offices were sent away with agreeing to keep me as owner without informing me of all the costs due to Ptotea metering removing myself as tge owner of my property without informing or comsent fro me as the owner.
We sincerely apologize for the inconvenience that you have suffered. The department manager will contact you via email to resolve the matter.
Kind regards,
Protea Metering
We sincerely apologize for the inconvenience that you have suffered. The department manager will contact you via email to resolve the matter.
Kind regards,
Protea Metering
