CB
Charlene B
1 reviews | Active since Oct 2019
01 May 2021, 16:10
Protea metering the *******
Giving this load of ******* a 1 star is way to much. They have no manner is dealing with people. I have been trying to get them to sort out a problem that was made on my water bill for almost a month and because of they lack of DOING THEIR JOB i can not buy electricity so im going to lose all my meat in my fridge because i have no LIGHTS
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Protea Metering's replyOfficial
04 May 2021, 19:04Dear Charlene
It is noted that you were able to purchase electricity after making payment towards the overdue water account. You are advised to keep the water account payments up to date to ensure that the system does not block you from doing prepaid electricity purchases. The water account seems to be constantly in arrears. Managing timely payment of the water account will prevent a re-occurrence.
Kind regards
Management: Protea Metering
It is noted that you were able to purchase electricity after making payment towards the overdue water account. You are advised to keep the water account payments up to date to ensure that the system does not block you from doing prepaid electricity purchases. The water account seems to be constantly in arrears. Managing timely payment of the water account will prevent a re-occurrence.
Kind regards
Management: Protea Metering
Protea Metering's reply04 May 2021, 19:04
Official
Dear Charlene
It is noted that you were able to purchase electricity after making payment towards the overdue water account. You are advised to keep the water account payments up to date to ensure that the system does not block you from doing prepaid electricity purchases. The water account seems to be constantly in arrears. Managing timely payment of the water account will prevent a re-occurrence.
Kind regards
Management: Protea Metering
It is noted that you were able to purchase electricity after making payment towards the overdue water account. You are advised to keep the water account payments up to date to ensure that the system does not block you from doing prepaid electricity purchases. The water account seems to be constantly in arrears. Managing timely payment of the water account will prevent a re-occurrence.
Kind regards
Management: Protea Metering