NT
Nicholas T

1 reviews | Active since Jan 2022

30 Jan 2022, 17:56

Protea Metering - terrible

Terrible service and system.

I am disconnected so I top up my account and it takes over 24 hours to reconnect. From 3am on Saturday and it’s now 5:50pm on Sunday and still no power.

After hours call center pass the buck to other service providers and tell me that a technician needs to be sent out. To do what? Reconnect my electricity? It’s the second time this has happened and I am appalled by their lack of urgency when I am told they will phone me back, absolutely nothing! Would never recommend.

0
Replies (1)
Protea Metering
Protea Metering's reply30 Jan 2022, 18:58
Official
God day Mr. Tatham

We apologize for the inconvenience.  One of our standby agents will be phoning you to assist.

Kind regards

Management:  Protea Metering