NT
Nicholas T
1 reviews | Active since Jan 2022
30 Jan 2022, 17:56
Protea Metering - terrible
Terrible service and system.
I am disconnected so I top up my account and it takes over 24 hours to reconnect. From 3am on Saturday and it’s now 5:50pm on Sunday and still no power.
After hours call center pass the buck to other service providers and tell me that a technician needs to be sent out. To do what? Reconnect my electricity? It’s the second time this has happened and I am appalled by their lack of urgency when I am told they will phone me back, absolutely nothing! Would never recommend.
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Replies (1)Protea Metering's replyOfficial
30 Jan 2022, 18:58God day Mr. Tatham
We apologize for the inconvenience. One of our standby agents will be phoning you to assist.
Kind regards
Management: Protea Metering
We apologize for the inconvenience. One of our standby agents will be phoning you to assist.
Kind regards
Management: Protea Metering
Protea Metering's reply30 Jan 2022, 18:58
Official
God day Mr. Tatham
We apologize for the inconvenience. One of our standby agents will be phoning you to assist.
Kind regards
Management: Protea Metering
We apologize for the inconvenience. One of our standby agents will be phoning you to assist.
Kind regards
Management: Protea Metering
