Protea Metering sucks!!!! - 100 points

I was also forced into using this service. Im at Eden Terrace in Edenglen. I spent 1k and they apparently gave me tokens worth 1500 and just my money when I wanted to buy more. I hate Eskom but I want to go back. There is no way that i am using so much electricity. They lie and ***** our money and thats just the beginning. My elec3was cut off last night. The emergency number goes straight to voicemail and says there isnt any space for more messages. My contact only responded this morning. I work from home and study. No one answers their phones and they refuse to give us direct lines or cell phone numbers. After 10 attempts i get hold of someone who tells me I just have to wait without electricity till they find my payment. Another agent tells me that if I buy it from checkers, my electricity will be on when i get home. Still nothing so I phoned them back and they say that their server is down and they cnt help me. This was at 12.15. They are sending a technician but cnt give me a time. It's now 5pm, ive had to tske a day off from work and beg for my online test to be moved which doesn't look possible so i will get 0. All cos of a company who doesn't know what they are doing and who doesn't know the definition of customer service. Ive been harassing them and begging for answers. I get a call while I'm typing this message. Its the technician, he is in Sandton and I live in Edenglen. He was given the wrog address so now i have to wait another 5 hours. Im so done with Protea. Disgusting