DH
Dean H
1 reviews | Active since Oct 2020
12 Oct 2020, 14:08
protea metering robbing us
i live in terenure estate, I moved in on 01/01/2020 I have used on average 140Kw per month, since a technician worked on the board on the 20/09/2020 my usage has double. For october my usage is 311kw. Nothing has changed at home but yet all of a sudden my usage is so high. The only response i get is i must pay R450.00 so they can send a technician out to "investigate". I am not the only unit that is experiencing this problem. We are being ****** by this company and as such will be moving out of terenure as soon as possible.
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Protea Metering's replyOfficial
21 Oct 2020, 09:16Good day Dean
Kindly note that the work that was done was related to a different unit and does not have any influence on the consumption registered on the meter. Only the residents have control over the number of kwh consumed.
Kindly note that one of our staff members will communicate with you in a personal email to provide further assistance.
Kind regards
Management: Protea Metering
Kindly note that the work that was done was related to a different unit and does not have any influence on the consumption registered on the meter. Only the residents have control over the number of kwh consumed.
Kindly note that one of our staff members will communicate with you in a personal email to provide further assistance.
Kind regards
Management: Protea Metering
Best regards,
Protea Metering's reply21 Oct 2020, 09:16
Official
Good day Dean
Kindly note that the work that was done was related to a different unit and does not have any influence on the consumption registered on the meter. Only the residents have control over the number of kwh consumed.
Kindly note that one of our staff members will communicate with you in a personal email to provide further assistance.
Kind regards
Management: Protea Metering
Kindly note that the work that was done was related to a different unit and does not have any influence on the consumption registered on the meter. Only the residents have control over the number of kwh consumed.
Kindly note that one of our staff members will communicate with you in a personal email to provide further assistance.
Kind regards
Management: Protea Metering
Best regards,