Protea Metering, ******* Water Bill

Protea Metering!

Your service is very **********. I have been paying around R180 per month in average since I started staying in my complex. But since July 2018, my water bill sky rocked to R3400 per month for water, while this was the same time my wife was at Carletonville because we just got a baby and I work and live in Witbank, I mean WHAT ON EARTH IS THIS *******! With this water bill, I could be paying for 20 Units or maybe I could be paying for Protea Metering stuff bills for their homes.

I reported the issue to Protea Metering Portfolio Manager, of which is where I pay the bill, I told her that the meter is faulty and I was standing next to it, telling her she should send her technician to come and see it that it is running non-stop, she said is not responsible for the faulty meters, TMS is responsible.

I called TMS Maintenance Guy on 15 November 2018, he secretly sent his guy to go and fix the meter same time, and since then it is ok. I have been paying the imaginary R3400 per month since July with NO ONE in the house and they keep telling me that I have leaks in the house. I mean for such a bill, my house would be flooding taking into consideration that there was no one in the house.

On the other hands, the TMS Maintenance guy said they did come to my unit to check for leaks, and they found nothing. How did he gain access to my unit, no one knows, because these are lies. At first TMS manager said the same maintenance guy said he did not work on any faulty meter, but only after I gave proof that he did check the meter, then he admit.

I have paid close to R13000 for 4 months instead of maybe R800 for these 4 months, I mean even if I can have all my relative and ancestors in my unit, can someone tell me this is possible. These people really think some other people are stupid.

I need my money back, nothing else. I need this before they close tomorrow. I know that Protea Metering does not take other people serious, but I need my money today, because this thing has been going on since the beginning of November, they were still cooking how they are going to cook their responses towards a STUPID Eric.

Attend to this urgently, and remember Protea Metering is not helping me or doing me a favor, they are fixing their unprofessionalism and ********** charges!!!

A very very Unhappy Client.

E NGOBENI