KK
Kabelo K
1 reviews | Active since Mar 2023
26 Mar 2024, 09:11
Protea Metering - Poor Service
Dear Protea Metering, I have tried to call your landline numerous times and even sent numerous e-mails but I'm not assisted. Yesterday I bought electricity worth R720 using my capitec banking app, the money was deducted from my account but I did not get the electricity tokens, I'm running out of units and you guys are not answering to my queries, this is really frustrating!!
Kabelo Kutumela
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Protea Metering's replyOfficial
26 Mar 2024, 10:53Dear Kabelo
Thank you for reaching out to us.
The account unfortunately does not reflect a payment for R720. We have sent an email requesting fr the proof of payment. As soon as that is received we hope to resolve the matter amicably.
We will be in touch via email.
Kind regards
Thank you for reaching out to us.
The account unfortunately does not reflect a payment for R720. We have sent an email requesting fr the proof of payment. As soon as that is received we hope to resolve the matter amicably.
We will be in touch via email.
Kind regards
Protea Metering's reply26 Mar 2024, 10:53
Official
Dear Kabelo
Thank you for reaching out to us.
The account unfortunately does not reflect a payment for R720. We have sent an email requesting fr the proof of payment. As soon as that is received we hope to resolve the matter amicably.
We will be in touch via email.
Kind regards
Thank you for reaching out to us.
The account unfortunately does not reflect a payment for R720. We have sent an email requesting fr the proof of payment. As soon as that is received we hope to resolve the matter amicably.
We will be in touch via email.
Kind regards