1 reviews | Active since Nov 2016
Protea Metering MUST GO!!!
I live at Southgate Ridge and I have no words anymore when it comes to Protea Metering, we are witnessing daylight ******* every single day with no real roper support and answers. This company came here last month July 2024 and changed our meters for better service apparently, after that we experienced the worst charges ever that they cannot explain. Louise keeps giving us copied and pasted answers with no detailed information.
To date I’m asking them how did my bill move from R600 to R1400 in one month they cannot explain a thing. We want this company gone and buy our electricity and water directly from CITY POWER and Rand Water. They give us attitude like we are illiterate fools. Enough is enough now, we are people too. The economy is bad for us too, Protea Metering must not try to maximise their profits by robbing us like this.
They must go!!!!
As the appointed metering agent there are factors that we have control over and others that we don't.
We ensure that good quality meters are placed that function optimally. And we record the actual readings for the invoicing process.
The factors that we do not have any control over are the number of units that you consume, and the Council's promulgated tariffs. You are simply paying for what you are using, calculated at the correct tariffs.
You are welcome to provide your unit number so that we can make arrangements for testing the meters.
Kind regards
Management: Protea Metering
As the appointed metering agent there are factors that we have control over and others that we don't.
We ensure that good quality meters are placed that function optimally. And we record the actual readings for the invoicing process.
The factors that we do not have any control over are the number of units that you consume, and the Council's promulgated tariffs. You are simply paying for what you are using, calculated at the correct tariffs.
You are welcome to provide your unit number so that we can make arrangements for testing the meters.
Kind regards
Management: Protea Metering