AJ
Abdul J
1 reviews | Active since May 2024
04 Aug 2024, 19:40
Protea metering might ne a ****
Protea metering needs to be investigated.. I have been paying ridiculous bills and it's just getting worse....can we get one of the regulatory boards to look into the matter please...I have not received any answers no geyser being used and my bill comes over R2000. RIDICULOUS
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Replies (2)0
Replies (2)
Protea Metering's replyOfficial
05 Aug 2024, 10:12Good morning Mr. Jacobs We would love to assist with your query, and investigate the matter. Kindly provide the account number or the unit address to enable us to do so. Kind regards,
Management: Protea Metering
Management: Protea Metering
Protea Metering's reply05 Aug 2024, 10:12
Official
Good morning Mr. Jacobs We would love to assist with your query, and investigate the matter. Kindly provide the account number or the unit address to enable us to do so. Kind regards,
Management: Protea Metering
Management: Protea Metering
Protea Metering's replyOfficial
05 Aug 2024, 15:29Good morning Mr. Jacobs
Billing is done according to the actual readings from your meter i.e. you are paying for exactly the number of units that you are consuming. The Council's promulgated tariffs are app****.
The billing is not for electricity only, but it also includes water, sewer and fixed charges. An account for R2000 per month for all the mentioned items is not out of the ordinary.
You should keep in mind that all tariffs increased from 01/07/2024.
Should you however require additional services like reading confirmation or the testing of the meters, you are welcome to arrange for it by contacting our offices.
Kind regards,
Management: Protea Metering
Billing is done according to the actual readings from your meter i.e. you are paying for exactly the number of units that you are consuming. The Council's promulgated tariffs are app****.
The billing is not for electricity only, but it also includes water, sewer and fixed charges. An account for R2000 per month for all the mentioned items is not out of the ordinary.
You should keep in mind that all tariffs increased from 01/07/2024.
Should you however require additional services like reading confirmation or the testing of the meters, you are welcome to arrange for it by contacting our offices.
Kind regards,
Management: Protea Metering
Protea Metering's reply05 Aug 2024, 15:29
Official
Good morning Mr. Jacobs
Billing is done according to the actual readings from your meter i.e. you are paying for exactly the number of units that you are consuming. The Council's promulgated tariffs are app****.
The billing is not for electricity only, but it also includes water, sewer and fixed charges. An account for R2000 per month for all the mentioned items is not out of the ordinary.
You should keep in mind that all tariffs increased from 01/07/2024.
Should you however require additional services like reading confirmation or the testing of the meters, you are welcome to arrange for it by contacting our offices.
Kind regards,
Management: Protea Metering
Billing is done according to the actual readings from your meter i.e. you are paying for exactly the number of units that you are consuming. The Council's promulgated tariffs are app****.
The billing is not for electricity only, but it also includes water, sewer and fixed charges. An account for R2000 per month for all the mentioned items is not out of the ordinary.
You should keep in mind that all tariffs increased from 01/07/2024.
Should you however require additional services like reading confirmation or the testing of the meters, you are welcome to arrange for it by contacting our offices.
Kind regards,
Management: Protea Metering