JW
Jan W

1 reviews | Active since Mar 2012

22 Jan 2019, 09:45

Protea Metering is impossible to reach

Protea Metering is impossible to reach Their emails do not get rep**** to, if their mailbox is not full If you call them, they continuously say "Thank you for your patience", but your patience is never rewarded So if you have a problem, sorry - no help from them

0
Replies (3)
Protea Metering
Protea Metering's reply22 Jan 2019, 15:03
Official
Good day Mr de Wet

We sincerely apologize for the fact that you had been struggling to get hold of us.  We have unfortunately experienced a major problem with our systems where our telephone lines and emails were affected.  

We will be in contact with you shortly to provide assistance.

Kind regards

Management:  Protea Metering
JW
Jan W's update24 Jan 2019, 20:19
Reviewer Update
The problems have been sorted out thank you
Protea Metering
Protea Metering's reply25 Jan 2019, 07:43
Official
Good day Mr de Wet

We appreciate your feedback and confirmation that your query was resolved.  Would you be so kind to consider changing your post to a higher star rating?  It would indeed be much appreciated.

Kind regards

Management:  Protea Metering