GK
Gabisile K
1 reviews | Active since May 2022
24 May 2022, 05:09
PROTEA METERING IS A **** COMPANY.
Good morning. I am staying at mogale junction. Yesterday I loaded R 100 on my water and electricity account and it was never loaded. I was told that it is because of the negative balance. How can a prepaid account be on a negative balance.
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Replies (3)0
Replies (3)
Protea Metering's replyOfficial
24 May 2022, 08:21Good morning Gabisile
Both your electricity and water readings are taken daily, and as you consume water and electricity, the credit on your account runs down. Clients need to ensure that the account always reflect a credit balance.
On the OAMI platform, clients can view their consumption and monitor the account balance. It therefore allows a consumer to closely monitor and manage their consumption.
Your account is still in credit after the payment that you have made is reflected.
The portfolio manager will be in contact with you shortly to assist.
Kind regards
Management: Protea Metering
Both your electricity and water readings are taken daily, and as you consume water and electricity, the credit on your account runs down. Clients need to ensure that the account always reflect a credit balance.
On the OAMI platform, clients can view their consumption and monitor the account balance. It therefore allows a consumer to closely monitor and manage their consumption.
Your account is still in credit after the payment that you have made is reflected.
The portfolio manager will be in contact with you shortly to assist.
Kind regards
Management: Protea Metering
Protea Metering's reply24 May 2022, 08:21
Official
Good morning Gabisile
Both your electricity and water readings are taken daily, and as you consume water and electricity, the credit on your account runs down. Clients need to ensure that the account always reflect a credit balance.
On the OAMI platform, clients can view their consumption and monitor the account balance. It therefore allows a consumer to closely monitor and manage their consumption.
Your account is still in credit after the payment that you have made is reflected.
The portfolio manager will be in contact with you shortly to assist.
Kind regards
Management: Protea Metering
Both your electricity and water readings are taken daily, and as you consume water and electricity, the credit on your account runs down. Clients need to ensure that the account always reflect a credit balance.
On the OAMI platform, clients can view their consumption and monitor the account balance. It therefore allows a consumer to closely monitor and manage their consumption.
Your account is still in credit after the payment that you have made is reflected.
The portfolio manager will be in contact with you shortly to assist.
Kind regards
Management: Protea Metering
GK
Gabisile K's updateReviewer Update
24 May 2022, 08:23I will wait for the portfolio manager to call meee
GK
Gabisile K's update24 May 2022, 08:23
Reviewer Update
I will wait for the portfolio manager to call meee
Protea Metering's replyOfficial
24 May 2022, 15:42The portfolio manager was unsuccessful to reach you telephonically, and will be sending an email.
Kind regards
Kind regards
Protea Metering's reply24 May 2022, 15:42
Official
The portfolio manager was unsuccessful to reach you telephonically, and will be sending an email.
Kind regards
Kind regards