dM
dineo M

1 reviews | Active since Jan 2019

11 Aug 2023, 15:01

Protea Metering is a ****

Protea metering is a ****, Please don't move into a building that uses them. I have been buying Electricity and today also I had topped up today and my electricity is off. When I called today they said they billed me today for the past 10 days and when I asked if I didn't have money in my wallet for the past 10 days they say I did. This lady was contradicting herself and put me on mute that I had to hang up without a proper explanation

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Replies (1)
Protea Metering
Protea Metering's reply11 Aug 2023, 15:34
Official
Good day Dineo

Kindly log on to your OAMI profile for full details.

You will note that your payments are simply not sufficient to maintain a credit balance.  This means that your electricity- and water consumption amounts are exceeding the amounts that you are topping up for.

Please make sufficient payments to maintain a credit balance.

Kind regards

Management:  Protea Metering

Best regards,