Protea Metering Have A Gem On Hand

<div>It's been regaled to me a number of times that companies are more likely to receive complaints. If the Consumer Protection Act 68 of 2008, simply were heeded to a little more closely, maybe there could be a turn of the tide. In essence, actions breed results, in the case of Protea Metering, it could prove the above true. My family and I have just relocated to a new property in the Olympus-area and heed to a prepaid meter. I normally load a sum, which lasts me a month. On an appointed afternoon, shortly after the Christmas weekend, routine followed form and I purchased a dual-token of electricity for my meter. As would be the case with technology, which I eschew, the meter took my first token and wouldn't take the second. I placed a call to Protea Metering's after hours - line and got ahold of the spirited and spritely Vivian, whom cheerfully took the call and within 10 minutes supp**** me with a replacement token, which the meter did subsequently program into its database. I promised I'd follow-up with a review and here I say the following - a company is only as good as the ground forces, which represent it. Vivian is a mere example of good service, tidy professionalism and cheerful spirit. Although I admit, not every consumer would be in a cheery mood when logging a call to report tech faults, it does take an individual operator to change the mood. Vivian can well be the merry pioneer who has the uncanny ability to change jeers to cheers - a skill that many at Protea Metering can take a page from. Vivian when this review reaches you - Do not rest on your laurels from this page and may your career at Protea Metering flourish from Operator to Head of Operations. And Protea Metering HOD, I say to you Sir or Madam in praise to High Heaven - LOOK AFTER THE GIRL!!!!! Well Done on the courteous service and Cheers to a New Year in Wait.</div>